Greg and his team are outstanding!!! They stand behind what they sell and they do amazing work... I had place an order for railings, there was an misunderstanding with the railing configuration, the rails I was anticipating were not the railings installed. We worked out the situation immediately and the railing were removed then reconfigured, and replaced. Greg didn't require additional labor cost, in fact he went above and beyond to make sure they were right and even covered some the additional costs to make it right. Greg and his business rates the highest rating possible in customer service 10 stars plus on a 5 star rating!!!. The custom railings are for my 91 year young Mom..She requires railings to assist her going up and down her patio stairs otherwise she needs someone to assist her, Watching her go up and down those stairs by herself opened up a new world and gave her a little independence, freedom, and security. It brings a smile to me every time I see her use the railings or think about it. The railings are absolutely gorgeous and I have received a ton of compliments on the appearance, design, and quality of the railings . We are so very grateful for Greg and his team .. Truly professionals, high integrity, honest, and exceptional craftsman!!! My hats off to this top quality gentleman and business extraordinaire!!!